Shipping & Delivery


When you purchase goods from our Site, the goods will be delivered through one of the following methods:

  • Standard delivery by post. Delivery takes 5 - 7 business days.; or

  • Express Delivery. 3 - 5 business days.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and bank holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

International Shipping

We currently do not offer international shipping.

Refunds & Returns


Refunds for Goods
Refund requests must be made within 14 days after receipt of your goods.

We accept refund requests for goods sold on our Site for any of the following reasons:

  • Good is broken;

  • Good does not match description;

  • Good is the wrong size; or

  • Purchaser changed their mind.

Refunds do not apply to the following goods:

  • Ear Rings due to hygiene reasons;

  • Sale items; and

  • products that are personalised or made to your specification.

Returns
Returns can be made by mail. To return an item by mail, follow the following procedure:
Your item must be unused and in the same condition that you received it. It must also be in it’s original packaging.

You must pay for the package to be returned as we do not make return labels.

You will be responsible for the cost of returning the goods. We will not be responsible for any damage or loss to the goods that occurs before they are returned to us, including while the goods are in transit.

We will reimburse to you all payments we received from you including the costs of delivery, except for any supplementary delivery charges resulting from your choice of a delivery type other than the least expensive type of standard delivery that we offer. Please note that we are permitted by law to reduce your reimbursement to reflect any reduction in the value of the goods that was caused by handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

We will provide the reimbursement no later than the earlier of 14 days after we receive back from you any goods supplied or 14 days after you provide proof that you have returned the goods.

We will refund you using the same form of payment as you used for the initial purchase.